Health and Safety Policy for Tokyngton Storage

Tokyngton Storage is committed to maintaining a safe, secure, and well-managed environment for employees, customers, contractors, and visitors. This health and safety policy sets out the standards we expect across all storage areas, access routes, loading bays, and shared facilities. Our approach is based on prevention, responsibility, and continuous improvement. We aim to identify hazards early, reduce risk wherever reasonably possible, and ensure that everyone on site understands their role in keeping the premises safe.

Health and safety at Tokyngton Storage is not treated as a separate task, but as part of everyday operations. We expect staff to work carefully, follow safe systems of work, and report concerns without delay. Customers and visitors are also expected to behave responsibly, use equipment correctly, and respect operational instructions. By working together, we can preserve a workplace that is orderly, efficient, and safe for routine storage activities.

We recognise that the storage environment can present a range of risks, including manual handling injuries, slips, trips, blocked access routes, and incorrect stacking of goods. For that reason, our storage safety policy focuses on practical controls such as good housekeeping, clear signage, appropriate training, and regular inspection. These measures help minimise the chance of accidents while supporting a smooth day-to-day service.

All staff members have a duty to act with care and to take reasonable steps to protect themselves and others. Managers are responsible for making sure safety procedures are understood and followed, while employees must use the correct methods for lifting, moving, and storing items. We encourage a culture in which risks are identified early and corrected promptly. If a task appears unsafe, it should be paused until the issue has been properly assessed.

Training is an important part of the Tokyngton Storage health policy. Induction information is provided so that staff understand emergency arrangements, equipment use, incident reporting, and site-specific precautions. Refresher sessions are used where needed to maintain awareness and support safe working practices. Where specialist tasks are required, only competent and authorised persons may carry them out.

Equipment used on site must be suitable for its intended purpose and maintained in safe working condition. Trolleys, pallet trucks, ladders, and any other handling aids should be inspected regularly, used correctly, and stored responsibly after use. Defective equipment must be removed from service at once and reported so that repairs or replacement can be arranged. Safe equipment use is essential to preventing avoidable injury.

Good housekeeping is one of the most effective ways to reduce accidents. Floors should be kept free from debris, packaging, spills, and obstructions. Aisles, exits, fire routes, and access points must remain clear at all times. Items should be stacked securely and within agreed height limits to reduce the risk of collapse. Where temporary work areas are created, they must be managed carefully and restored to a safe condition once the task is complete.

Manual handling must be carried out in a way that reduces strain and injury. Staff should assess the weight, shape, and stability of any item before moving it and should seek assistance when necessary. Mechanical aids should be used whenever practical, especially for bulky, heavy, or awkward goods. Customers who require support with movement of items should follow the instructions given by the site team to avoid unnecessary risk.

Emergencies require calm, organised action. Fire precautions, evacuation procedures, and first-aid arrangements are maintained so that people can respond quickly if an incident occurs. Staff should know the location of safety equipment and should never obstruct it. Any accident, near miss, or unsafe condition must be recorded and reviewed so that lessons can be learned and future harm prevented.

Risk assessments are used to identify hazards and determine suitable controls for routine and non-routine activities. These assessments are reviewed when work practices change, when new equipment is introduced, or when incidents suggest that further action is needed. The health and safety policy is intended to remain active and practical, not simply a written statement. It should guide decisions, shape behaviour, and support responsible management at all levels.

Visitors and contractors must comply with site instructions and follow any safety requirements explained to them before work begins. They should use designated routes, wear any required protective equipment, and avoid entering restricted areas unless authorised. Where outside work is being carried out, coordination between teams is important so that operations continue safely and without disruption to others on site.

Hazard control also includes attention to environmental conditions. Lighting, ventilation, cleanliness, and space management all influence safety in a storage setting. Where poor conditions could create risk, action should be taken quickly. This may include improving visibility, removing clutter, isolating damaged areas, or adjusting work methods. The aim is to ensure that the premises remain suitable for safe storage and handling throughout the day.

Tokyngton Storage expects every person on site to support this policy by behaving responsibly and communicating clearly. Safe conduct includes following instructions, reporting hazards, and avoiding shortcuts that could place people or property at risk. By maintaining a strong safety culture, we protect our workforce, our customers’ belongings, and the integrity of daily operations. This commitment reflects our wider duty to provide a reliable and secure storage environment where safety is embedded in every activity.

The policy will be reviewed regularly to ensure it stays effective and relevant. Feedback from inspections, audits, incident reports, and operational experience will be used to strengthen controls and improve performance. Through steady attention to good practice, Tokyngton Storage will continue to promote a workplace where risks are managed carefully and health and safety remain a shared responsibility.